Privacy Policy

Last updated: October 31, 2026

Ponderosa Fence & Deck ("we," "us," or "our") operates the website ponderosafenceanddeck.com (the "Website"). This Privacy Policy describes how we collect, use, and protect your personal information when you visit our Website or submit information through our online lead capture forms.

Personal Data We Collect

When you submit a "Request A Free Quote" form on our Website, we collect the following personal information that you voluntarily provide:

Full Name
Phone Number
Email Address
Selected City/Town (your location selection from our service area dropdown)
Service Needed (your selected service type)
Custom Messages (any additional details you provide in the message field)

All fields on our quote request forms are mandatory and marked with a red asterisk (*). This information is collected solely for the purpose of routing your service request to a qualified local deck and fence specialist.

Technical Usage Data

When you visit our Website, certain technical information may be collected automatically, including:

IP Address: Your device's internet protocol address
Browser Type and Version: The web browser you use to access our Website
Device Metrics: Screen resolution, operating system, and device type
Pages Visited: Which pages on our Website you view and how long you spend on each
Referring Source: The website or search engine that directed you to our Website

Tracking Technologies and Cookies

Our Website may use cookies and similar tracking technologies to improve user experience, analyze site traffic, and understand visitor behavior. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings at any time. Disabling cookies may affect certain Website functionality but will not prevent you from submitting a quote request form.

Purpose of Processing

We use your personal data for the following purposes:

Lead Routing: Your form submission data is instantly routed to independent, licensed, and insured local deck and fence contractors on call in your specific town or municipality to fulfill your service request.
Communication: To respond to your inquiries, confirm appointments, or follow up on your service request.
Service Improvement: To analyze aggregate usage patterns and improve the quality and performance of our dispatch routing services.

Data Sharing

Your personal information is shared exclusively with independent local deck and fence contractors for the sole purpose of fulfilling your submitted service request. We do not sell, rent, trade, or otherwise distribute your personal information to third parties for marketing or advertising purposes.

Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your data is no longer needed for these purposes, it will be securely deleted or anonymized.

Security

We implement commercially reasonable security measures to protect the personal information submitted through our Website. However, no method of electronic transmission or digital storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security against all potential threats.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. Oregon residents may have additional rights under the Oregon Consumer Privacy Act. To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us:

By email: hello@ponderosafenceanddeck.com

By phone: [TRACKING NUMBER]